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FLOR Customer Care & Support


Call Or Email FLOR

Our hours are Monday - Friday 10am to 6pm ET


For general FLOR customer service inquiries, to modify, or cancel an order.

866.952.4093

[email protected]

For general FLOR customer service inquiries, please allow up to 2-3 business days for a response. If you need immediate assistance please call the number above. All order modifications and changes can only be processed by calling our Customer Care Team. Don't forget to check out our FAQs for the answers to our most common questions.

Free Design Assistance

Work one-on-one with our talented team of professional design consultants via phone, email, or virtual consultation. Get connected here.

Public Relations

For media inquiries, partnerships, collaborations, and charitable requests, please contact us at: [email protected]

Recycling

To recycle your FLOR rugs, carpet tiles, or sample tiles, click HERE to request a kit or labels.

Catalog Unsubscribe

To unsubscribe from the FLOR catalog click HERE.

Mailing Address

FLOR

1280 West Peachtree St NW

Atlanta, GA 30309

Why FLOR

Why FLOR

We created FLOR to help you design a rug without compromising your style, your lifestyle, or the planet.

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Area Rugs

Area Rugs

Build your space from the FLOR up, find your perfect rug in any style, size, or color.

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Get Inspired

Get Inspired

Embrace the energetic essence of Summer and refresh your home with colorful accents, natural textures, and styles that give back to Earth.

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